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Order still processing 8 days later!!

ah10
Level 1: Joiner
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on ‎24-09-2024 18:18

on ‎24-09-2024 18:18

I ordered new SIM and new contract on 16th September.  It still hasn't been processed apparently and no tracking number for it yet!  Although my 1st bill will be 3rd October for something that hasn't came.  Not acceptable!  Anyone else having this problem??

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MI5
Level 94: Supreme
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on ‎24-09-2024 18:26

on ‎24-09-2024 18:26

@ah10 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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