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Order accepted

Bernard09
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Hi can someone confirm if this email means I have been accepted please…….

 

 

 

Hi Mr Bernard Hodgeon,

Thanks for your order - it's now full steam ahead for us.

Keep an eye on your inbox for our updates on progress and delivery.

If this order entitles you to Volt benefits from O2 and Virgin Media,
we'll be activating your benefits in the next 14 days. See our terms
here: https://www.o2.co.uk/termsandconditions/mobile/supercharged

Your order details
Item(s) ordered: 1 O2 Sim Only Plus Plan Unlimited data £31.99 £0.00
   2 Standard Delivery £0.00
   Order number: [Removed]
VAT Included: £0.00
Total: £0.00
Got a question? Visit our online help centre at www.o2.co.uk/help or put
it to the O2 Community at http://o2.uk/O2Welcome

Thanks,
O2

This is an automated email. There are no humans monitoring this address
(and the robots aren't big on replying). If you need support please
visit our online Help Centre at www.o2.co.uk/help
Telefónica UK Limited is authorised and regulated by the Financial
Conduct Authority (Reference Number 718822)
Telefónica UK Limited Registered in England and Wales No. 1743099.
Registered Office: 260 Bath Road, Slough, SL1 4DX, UK.

*********************************************************************************
Dear O2 Customer, Please note that this is an unmonitored email account and we will not be able to respond to your query. If you have a query about your service please visit www.o2.co.uk/help where it will receive our attention.
Regards, O2 Customer Care
This communication is from Telefonica UK Limited. Registered office: 260 Bath Road, Slough SL1 4DX. Registered in England and Wales: 1743099. VAT number: GB 386 4146 72
*********************************************************************************

Message 1 of 12
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MI5
Level 94: Supreme
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@Bernard09 

Looks to be all good but you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 12
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Bernard09
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Thank you only asking as I haven’t had a dispatch email

Message 3 of 12
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MI5
Level 94: Supreme
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They don't usually get sent out until the evening @Bernard09 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 12
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Bernard09
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What time do they normally get sent out? 

Message 5 of 12
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madasaf1sh
Level 78: King of Kings
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When Royal Mail pick up the sim card (or when RM scan it in at the depot), and the you are at the mercy of them for it to be delivered and there is no tracking I am afraid.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 6 of 12
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MI5
Level 94: Supreme
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@Bernard09 

Looking at your order it's just for a sim only?

If so, you may not get a dispatch email as they are posted 1st class via Royal Mail.

Any tracking you get will also be useless as it is only updated once delivered.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 12
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Bernard09
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Yeah just a sim only would just be nice to know if it’s coming tomorrow or if I have been accepted haha 

Message 8 of 12
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Bernard09
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Would you say I’ve been accepted from the email they sent this morning?

Message 9 of 12
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MI5
Level 94: Supreme
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@Bernard09 

As I said above, it looks OK, but only O2 can tell you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 12
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