Online account difficulties

[Emma37]

Hi, when signing into my account online it says no products associated with my account. Has this happened to anyone before?
Many thanks
Emma

[Cleoriff]

@Emma37 

Try rebooting your phone. I'll tag @O2Lisa  and @O2Richard to see if they can help.

[O2Lisa · Accepted solution]

Hiya

thanks for the tag @Cleoriff 

I will private message you now @Emma37 to get this sorted for you

[Marjo]

Welcome to our community @Emma37 and happy Friday! Hopefully everything will get sorted for you soon, don't hesitate to pop back in to update us on how you're getting on, and have a great weekend ahead.

Cheers @Cleoriff & @O2Lisa for your help above