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OLD PHONE

POTTER1111
Level 1: Joiner
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KEEP GETTING EMAILS TO MY OLD PHONE NUMBER [Removed]   HAD A NEW NUMBER FOR NEARLY 2 YEARSSO CANNOT GET INTO MY ACCOUNT MY PHONE NUMBER IS [Removed]

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MI5
Level 94: Supreme
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@POTTER1111 

Can you log in online https://mymobile.o2.co.uk/ ?
If so, try deleting the app, rebooting your phone and then reinstall the app.
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

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