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O2 wont switch my number after it was lost

Bapomet666
Level 1: Joiner
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I was paying my contract and iys linked to all bank accounts i cant even access my bank yo pay the bill and the customer service is terrible i need help i am disabled.

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MI5
Level 94: Supreme
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@Bapomet666 

You need to report the sim as lost and O2 will automatically send a replacement with your number on it Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122155 Posts
  • 609 Topics
  • 18946 Solutions
Registered:

@Bapomet666 

You need to report the sim as lost and O2 will automatically send a replacement with your number on it Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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