O2 text message

[Mary11]

I have received a text message saying o2 were unable to process my last bill . Then asking for updated payment information.

my bank account shows payment went to o 2 .

my account shows next payment due by D.D. April 16 th.

is the text message a scam ?

[Cleoriff · Accepted solution]

Hi @Mary11 

It’s a scam and has been reported frequently on here.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229