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Level 1: Joiner
Posts: 1
Registered: ‎11-02-2020

O2 services not working

my o2 services are not working and I can't use anything I paid all the bills for this month on top of that I tried to order a tablet and It took me twice the money for it and it didn't let me order it, I am very upset with this as O2 left me without money I need somebody from your team to contact me as soon as possible as this is unacceptable during this heavy times with this virus going on. Thank you.
Level 68: Extraordinaire
Posts: 16,178
Registered: ‎31-03-2010

Re: O2 services not working

[ Edited ]

@Seba This is not O2. This is a customer community. No one from O2 will contact you at this time. You need to call.

https://community.o2.co.uk/t5/Welcome-News/Help-amp-Support-from-O2-during-COVID-19/m-p/1327094

Guide: Coronavirus Community Help and Support 

You can try calling using Skype on 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

Best time to try to get through is 8 am

I DO NOT WORK FOR O2



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Level 32: Blockbuster         
Posts: 6,020
Registered: ‎03-08-2018

Re: O2 services not working

Hello, 

We are not o2

We are a Community Forum doing our best to give advice

Very sorry to hear your difficulties

You need to contact o2 Customer Services

LINK HERE FOR info

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

 

CALL EARLY IN THE MORNING 08.00am

Keep trying 

Best of Luck TallTrees