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Level 2: Apprentice
Posts: 6
Registered: ‎13-02-2016
Accepted Solution

O2 open friends and family

I have successfully had o2 open discount for a few months now. I can no longer find the discount code on my o2 open home page for friends and family discount. Does anyone know where I can find these? I’ve followed the instructions found in help with no luck
Posts: 109,082
Topics: 561
Solutions: 14,438
Registered: ‎04-04-2012

Re: O2 open friends and family

@Hoynzie O2 open and friends and family are different.

Help here https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/... and here https://www.o2.co.uk/termsandconditions/other-products-and-services/family-plan-discount

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 2: Apprentice
Posts: 6
Registered: ‎13-02-2016

Re: O2 open friends and family

Thanks. O2 open allows the sharing of the discount twice by providing two discount codes. It’s these codes I’m struggling to locate
Posts: 109,082
Topics: 561
Solutions: 14,438
Registered: ‎04-04-2012

Re: O2 open friends and family

You should be able to login here to see our codes https://open.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: O2 open friends and family

Hey @Hoynzie, have you managed to find those codes, following the above suggestion?

 

Let us know if you need any more help with this please smiling

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Level 2: Apprentice
Posts: 6
Registered: ‎13-02-2016

Re: O2 open friends and family

Hi @EmilieT, still no joy finding the o2 open codes. I’m guessing they expire if they aren’t used within a certain time period?
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: O2 open friends and family

Hey @Hoynzie, I can't say for sure but if you'd like I can have one of our gurus check your account to see how we could resolve this? Let me know if that's something you'd be interested in, or if you're all sorted in the end slight smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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Level 2: Apprentice
Posts: 6
Registered: ‎13-02-2016

Re: O2 open friends and family

Hi @EmilieT having a guru check it out would be great thanks
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: O2 open friends and family

Let's try that! slight smile

 

I'll send you a Private Message shortly to get a few more details, please keep an eye on your Messages in the top right section of your screen, that's where you will be able to read and reply to my message.

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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Level 2: Apprentice
Posts: 6
Registered: ‎13-02-2016

Re: O2 open friends and family

All sorted, turns out the discount codes are not visible when logging in to o2 open via an iPhone. I logged in using an iPad and they were clearly displayed on the login portal

Thanks for the help.