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1 ACCEPTED SOLUTION
Accepted Solutions
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You have to login every time you open the app so you never stay logged in on old devices.
Once you start using a new device, it should automatically replace the old one too but if not customer service can manually make the changes.
Once you start using a new device, it should automatically replace the old one too but if not customer service can manually make the changes.
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You will need to speak to customer service to have that device deleted. It isn't possible in My O2 unfortunately.. Call 202 or 4445 (P&G) and speak to them.
- 144168 Posts
- 634 Topics
- 27624 Solutions
You have to login every time you open the app so you never stay logged in on old devices.
Once you start using a new device, it should automatically replace the old one too but if not customer service can manually make the changes.
Once you start using a new device, it should automatically replace the old one too but if not customer service can manually make the changes.
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Hi @Smithiee, did you get a chance to look at the information @Anonymous, @MI5 and @jonsie shared above? Please let us know how you're getting on with this, and if you need any further help 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
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