on 26-11-2019 17:03
Solved! Go to Solution.
on 26-11-2019 17:33
Sounds like you need to call customer service to reset your account but you could try deleting, rebooting and reinstalling the app first.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 28-11-2019 17:11
@Aaron25 did you get a chance to speak to customer services about this one and if so how did it go?
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