on 09-02-2024 12:47
HI all. When O2 contacted to extend my Sim contract the agent told me it would be £16 a month not £15.98 plus Vat and therefore O2 billing me over £18 a month for a deal I can get for £6 on Smarty and no other charges. Do O2 know customers are being lied to and what are my right with regards to cancelling. I am aware I can take O2 to court and wonder if any one is involved in a class action of which I can add my name to bring this company to account for their actions.
on 09-02-2024 13:42
Sounds like a business contract that you have be sold from the likes of Aerial Direct.
Your fault for agreeing to their rubbish deals I'm afraid.
You won't be able to take anyone to court as you will have agreed to the T&C's and there's no cancellation period for business contracts either.
on 09-02-2024 14:20
May as well keep up to date here
Guide: A Guide to Deal with Spam/Scam Calls and Text
Phishing, Smishing & Scams. Latest info & advice.
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
Be careful, double check who you deal with.
Lots of carrots 🥕 being waved about these days.
Stay alert best wishes
on 09-02-2024 15:34
I don't think so, not this time.