O2 App

Sam95 · ‎04-11-2018

My O2 app will not display my data allowance. It only displays that minutes and calls.. the data circle is completely not there and this has been the case since I got this phone a month ago.. what is the issue. No one is giving me any answers when I call or go into store

Anonymous · ‎04-11-2018

@Sam95 Have you tried deleting & reinstalling the app? The app may need updating. Try the above steps & reboot the phone too

MI5 · ‎04-11-2018

Customer services need to fix it for you, but in the meantime, you can reset your phones data counter each month to keep a track on your data, or download an app such as 3g Watchdog etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Sam95 · ‎05-11-2018

I have tried that several times. Sadly it doesn't work x

Sam95 · ‎05-11-2018

As for the data counter.. my phone doesn't display any data anywhere in the phone. When I look at any data readings it says 0 as if I don't have data in my package

Anonymous · ‎05-11-2018

@Sam95 Try customer service then as advised above with reinstalling didn’t work

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