Solved: O2 App

AP2 · ‎26-06-2018

Hi all, would anyone happen to know why the data allowance section has disappeared from my app? I can’t see how much I have left for the month.. thanks

MI5 · ‎26-06-2018

I'd try deleting and re-installing your MyO2 app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎26-06-2018

I'd try deleting and re-installing your MyO2 app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎26-06-2018

btw, you can always check online until you fix it http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-06-2018

Sometimes a simple reboot of the phone fixes a lot of app issues.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎26-06-2018

It hasn’t disappeared on mine. Try reinstalling like the advice above

EmilieT · ‎28-06-2018

Hi @AP2, and welcome to the forum Did you get a chance to try rebooting your phone or deleting/reinstalling the app as advised above?

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