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AP2
Level 1: Joiner
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Hi all, would anyone happen to know why the data allowance section has disappeared from my app? I can’t see how much I have left for the month.. thanks
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MI5
Level 94: Supreme
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I'd try deleting and re-installing your MyO2 app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149740 Posts
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Registered:
I'd try deleting and re-installing your MyO2 app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
Level 94: Supreme
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btw, you can always check online until you fix it http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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Anonymous
Not applicable

It hasn’t disappeared on mine. Try reinstalling like the advice above 

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EmilieT
Former Staff
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Hi @AP2, and welcome to the forum Wave Did you get a chance to try rebooting your phone or deleting/reinstalling the app as advised above? 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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