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AP2
Level 1: Joiner
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Hi all, would anyone happen to know why the data allowance section has disappeared from my app? I can’t see how much I have left for the month.. thanks
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MI5
Level 94: Supreme
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I'd try deleting and re-installing your MyO2 app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143457 Posts
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Registered:
I'd try deleting and re-installing your MyO2 app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
Level 94: Supreme
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btw, you can always check online until you fix it http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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Anonymous
Not applicable

It hasn’t disappeared on mine. Try reinstalling like the advice above 

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EmilieT
Former Staff
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Hi @AP2, and welcome to the forum Wave Did you get a chance to try rebooting your phone or deleting/reinstalling the app as advised above? 

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