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O2 Account name change

Deniz
Level 1: Joiner
  • 1 Posts
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Registered:

This sim card is registered to my name but, my girlfriend is using this number and I want to carry the number to her name.

She is with me. The account is registered to her email address also. What we need to do? 

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MI5
Level 94: Supreme
  • 152141 Posts
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Registered:

@Deniz 

Your girlfriend will need to apply for a new contract in her name and pass the credit checks.

You can then transfer the number to the new contract which will end the old one, so only do this if the contract has reached it's minimum term or else you will have fees to pay.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152141 Posts
  • 651 Topics
  • 28990 Solutions
Registered:

@Deniz 

Your girlfriend will need to apply for a new contract in her name and pass the credit checks.

You can then transfer the number to the new contract which will end the old one, so only do this if the contract has reached it's minimum term or else you will have fees to pay.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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