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Level 1: Joiner
Jade22
Posts: 1
Registered: ‎07-12-2019
Accepted Solution

Number

on ‎07-12-2019 14:43

I have just bought a new sim for my iPhone and want to transfer my number from my old EE phone, I have been sent my O2 sim car but can’t seem to change the number I get sent to my old one.
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jonsie
Posts: 83,136
Topics: 577
Solutions: 4,084
Registered: ‎04-01-2009

Re: Number

on ‎07-12-2019 15:03

You need to get a PAC from EE and give the number to O2 and they will do everything for you

 

Guide: How to get your PAC 2019 Update 

follow the advicw here:

 

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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Martin-O2
Posts: 7,421
Registered: ‎18-02-2016

Re: Number

on ‎12-12-2019 15:30

Any update on your situation @Jade22? How are you getting on with the number transfer? 

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→ Have a query about your account? See if the My O2 how-to guide will help


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