Number transfer

[transfer]

I have switched from tesco to o2, how do i know if my number is going to transfer? Im sure i gave my pac code but my number hasnt transferred over?

[Bambino]

@transfer Number ports are taking longer than they normally do. Keep rebooting your phone every half hour or so. You can try customer service to check, but getting through is very difficult.

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[transfer]

Ok thanks, Do i have to do anything else? When i bought the sim online i put the pac code into the pac code option. Do i have to do anything else with the old sim?

[Bambino · Accepted solution]

@transfer When the old sim loses service the port process will begin. Once that starts, there's nothing else you need to do except keep rebooting your phone with the new sim.

[transfer]

ok thanks for the help Bambino.

[Dpl1]

Can I get help with this?Filled in PAC port form Sunday and again yesterday still nothing not even a confirmation email,getting frustrated,thanks

[MI5]

@Dpl1 

Call customer service Guide: Coronavirus Community Help and Support 

[Dpl1]

Thanks Mi5