Solved: Number Change

Darby · ‎23-02-2021

I recently changed from giffgaff to o2. To keep my number the same I got in touch with o2 and filled in a form with my sim number, current number and the number i want to keep. On my o2 account it says my old number is back (the one I wanted) however when I message people it seems to still be the unwanted new number. Can anyone help please?

jonsie · ‎23-02-2021

If an iPhone

go to

Settings >>Phone >>My Number

Put the correct number, save and then reboot the phone

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎23-02-2021

If an iPhone

go to

Settings >>Phone >>My Number

Put the correct number, save and then reboot the phone

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎23-02-2021

@Darby

Settings >Phone >My Number.

Edit, save and reboot.

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