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Not able to use the O2 App

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Paola
Level 1: Joiner
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on ‎07-02-2022 17:41

on ‎07-02-2022 17:41

Hello,

I would like you please to help me with an issue I’m dealing with while I’m not able to log in my O2 App.

just to point out that I can log in from the website but even there sometimes I can’t see my O2.

Thank you

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madasaf1sh
Level 77: Grand Master
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on ‎07-02-2022 17:45

on ‎07-02-2022 17:45

@Paola 

 

I would reach out to o2 customer services, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11416 Posts
  • 63 Topics
  • 3155 Solutions
Registered:

on ‎07-02-2022 17:45

on ‎07-02-2022 17:45

@Paola 

 

I would reach out to o2 customer services, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎07-02-2022 20:38

on ‎07-02-2022 20:38

@Paola 

Try deleting and reinstalling the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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