No service.....bill now paid but nothing working on my mobile......some kind of suspension.

[Rowena]

No service.......suspended.....8.41 paid last Saturday but still no access to messages whatsapp etc

[pgn · Accepted solution]

You need to call O2 on 202  or 0344 809 0202 ( or the specific Payment management number - 0800 902 0217 ) @Rowena - you can get them to set up a direct debit also, if that suits, so you do not need to remember to pay every month.

08:10am is usually the quietest time to call and get through without a huge wait. Good luck!

[Cleoriff]

@Rowena 

If your sevice is suspended you can use Skype to call Guide: A Guide to Skype 

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).