Solved: No connection

IBR · ‎20-09-2019

I have no connection with my phone can you tell me what is going on and when it will get back to normal. I live in Sunbury-On-Thames. Please.

irene.

MI5 · ‎20-09-2019

@IBR

You can check here for issues and updates https://status.o2.co.uk/

Also try restarting your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-09-2019

@IBR

You can check here for issues and updates https://status.o2.co.uk/

Also try restarting your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎23-09-2019

@IBR can you give us an update on your situation? Is your data working now or are you still having problems?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

No connection

Order confirmation

Device plan paid off - what happens with my sim an...

Cancel my contract

Network Abroad

Sign in