No account?

[Lukeb39]

I cant access my account to renew my rolling plan. I've been a customer for years, it says my details arent recognised and there is no information  regarding

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Oxonian]

Have you tried logging in using the MyO2 link at the top of this webpage ? 

If the app is troublesome, uninstall it, reboot your handset and then reinstall it. 

Please let us know if those suggestions help. 

[pgn]

Contact O2 on 4445 or via Social Media, @Lukeb39 - nobody here can see any more than you can.

Flagging post so your phone number is removed, as this is not O2, but a customer forum. Good luck!