Solved: New sim, calls aren’t working

Ch20 · ‎05-04-2022

Hello,

I changed to O2 pay as you go last week and my internet is working but it still isn’t allowing me to make calls or send texts which are included in my plan. How can this be fixed?

MI5 · ‎05-04-2022

@Ch20

You’ll need to get O2 to check your account.
https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎05-04-2022

@Ch20

You’ll need to get O2 to check your account.
https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

New sim, calls aren’t working

Call From O2

Require a call log for an incoming call

Cancel sim only plan

Cancel contract

billing