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New phone

Casey05
Level 1: Joiner
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on ‎20-09-2022 13:43

on ‎20-09-2022 13:43

I have brought a new iPhone 14 and am

waiting on the order. I wanted to check how long it would be but when I log in to my account it doesn’t say that I have an order even though I have had a confirmation email sent through and money taken from my account. 

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MI5
Level 94: Supreme
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on ‎20-09-2022 13:47

on ‎20-09-2022 13:47

@Casey05 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Breanna
Former Staff
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on ‎21-09-2022 10:35

on ‎21-09-2022 10:35

Hi @Casey05 were you able to get an update on your order?

 

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