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New phone

George88
Level 1: Joiner
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Why cant I buy a new phone out right from O2?  How do I report the poor service that I receive from the O2 store in Hempstead Valley?

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madasaf1sh
Level 56: Guvnor
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@George88

 

With stocks been low across the industry, they wont allow you to buy one outright, without taking a contract from o2. 

If you want outright go to Curry's, John Lewis etc, they will be cheaper as well. 

 

To report poor service call customer services on 0344 809 0202

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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@George88 

You can.

All choices here https://www.o2.co.uk/shop/phones?contractType=payasyougo#sort=content.sorting.featured&page=1

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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