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New phone

Lucy9
Level 1: Joiner
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Hi there, I went yesterday to go get a new upgrade phone from the local

o2 shop as I have for the last 20 years. 
I have come away with a longer term contract than the one I was on paying more money tgsn the usual £60 a month I usually pay and once I got home and shared the new phone to my friends abd followers I was informed this phone value is going to drop with in the next day as the new iPhone 13 is out, I had no idea , I feel silly and I’m not happy with the phone I have been left with for the next 3 years !!😫😫
is there anything I can do ? 

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MI5
Level 94: Supreme
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@Lucy9 

Go back to the store and cancel the upgrade. 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122305 Posts
  • 609 Topics
  • 19020 Solutions
Registered:

@Lucy9 

Go back to the store and cancel the upgrade. 

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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