Solved: Re: New o2 app has change

Simon5 · ‎01-09-2019

Can you please tell me I had both phone on the old app but now only one is on the new app how can I add the second phone

MI5 · ‎01-09-2019

@Simon5

The new app is on a gradual roll out so not all phones will get it at the same time.

Delete and reinstall to be sure you have the latest available for your device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-09-2019

@Simon5

The new app is on a gradual roll out so not all phones will get it at the same time.

Delete and reinstall to be sure you have the latest available for your device.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎04-09-2019

Good morning @Simon5,

I just wanted to check how you were doing? If you need more help, please do let us know!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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