New number not show in O2 app

Kheiro · ‎26-01-2025

Hi,

I recently got a new sim only plan under my O2 account. The new number is listed in the MyO2 web account, but not in the O2 app under Product & Services. Is there a way to force the O2 app to show the new number?

Thanks,

Kheiro

MI5 · ‎26-01-2025

@Kheiro

Try deleting, rebooting and reinstalling app or contact O2 if not Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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