Solved: Re: New Website - How Do I Access Previous Bills - Page 2

Leonora7 · ‎10-01-2023

Simple question. The only bill I seem to be able to view now that the website has been 'improved' is last month's. Is this a temporary glitch or is there some devilish way the previous bill content has been hidden. Any help appreciated.

Thanks.

MI5 · ‎10-01-2023

So who can help @O2Georgina

Any suggestions please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎10-01-2023

God....?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2Georgina · ‎10-01-2023

I believe @Anonymous is trained

MI5 · ‎10-01-2023

@jonsie wrote:
God....?

Our only hope currently............

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-01-2023

@O2Georgina thanks for the tag @Leonora7 will private message you.

jonsie · ‎10-01-2023

@Anonymous

Is there a way that mere mortals can access these bills without having to consult the 'trained' advisers?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎10-01-2023

@jonsie Will have to do some investigating into what's happening with the billing pages within my02 on the 360 system.

jonsie · ‎10-01-2023

@Leonora7 wrote:
Simple question. The only bill I seem to be able to view now that the website has been 'improved' is last month's. Is this a temporary glitch or is there some devilish way the previous bill content has been hidden. Any help appreciated.

Thanks.

👍

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Leonora7 · ‎13-01-2023

Thank you to O2Simon for sorting this out.

O2

New Website - How Do I Access Previous Bills

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