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Netflix charged twice on my phone bill

Twinboys20233
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My 02 phone bill has just came in and it’s £109 for an iPhone 14? Netflix has been charged twice once at £17.99 and again for £15.99 and I just paid my last phone bill so don’t know where this is coming from ? 

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MI5
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@Twinboys20233 

Those charges will be coming directly from Netflix so you need to question them about it.

O2 just pass on the charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 148511 Posts
  • 640 Topics
  • 28417 Solutions
Registered:

@Twinboys20233 

Those charges will be coming directly from Netflix so you need to question them about it.

O2 just pass on the charges.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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