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Need to change my account name (not username) but not sure how?

andrew_b43
Level 1: Joiner
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As the title states, I need to change the name of the account holder. I tried selecting the various options the website has available to change my name but none of them actually enable me to do so.

 

Can anyone help? 

Thanks grin

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madasaf1sh
Level 76: Forum Legend
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@andrew_b43 

 

You will need to contact Customer Services on 0344 809 0202 and they should be able to help.

 


Just so you aware if this is to change the Account Holder to a new person then that person will need to setup and account with a new number, and pass all credit checks and then you will have to pay off the current contract before it can be migrated over. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10187 Posts
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Registered:

@andrew_b43 

 

You will need to contact Customer Services on 0344 809 0202 and they should be able to help.

 


Just so you aware if this is to change the Account Holder to a new person then that person will need to setup and account with a new number, and pass all credit checks and then you will have to pay off the current contract before it can be migrated over. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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Registered:

@andrew_b43 

How to here https://www.o2.co.uk/help/account-and-billing/changing-personal-details

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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