Need my mobile broadband number

[MattJelf]

Had my phone ages. Obviously don’t have the old packaging anymore. Need the mobile broadband number. Can’t call anymore due to lockdown. Says I can find the number in my O2 bill but this is untrue - I have looked hard. Really getting on my nerves now and I NEED to add more data to my account. Anyone?...

[MI5]

@MattJelf 

It's in your MyO2 http://www.o2.co.uk/myo2 or on your mbb landing page.

[MattJelf]

I’m sorry. Where in my O2 exactly? I can only find my normal mobile number and nothing else... please tell me exactly where to go once in My O2...

[MattJelf]

I’m afraid I don’t know what an MBB landing page is. Thank you for your help. I’m all ears...

[MattJelf]

I’m logged in My O2 but can not find any option to see my mobile broadband number anywhere...

[MI5]

@MattJelf 

Did you not register your mbb sim for a MyO2 account?

If you did, you will see the number in the same place as for your phone MyO2

[MI5]

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@MattJelf wrote:
I’m afraid I don’t know what an MBB landing page is. Thank you for your help. I’m all ears...

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Try typing 192.168.0.1 into your browser when connected via your mbb sim

[MattJelf]

I guess not as there is no number except my normal number. And I can’t register it without having it (my iPhone is pretty old) this is so infuriating. I’m in Italy working and need to top up my data and cannot without it, and UK helpline in lockdown is not answering and referring me to website which is useless...

[MattJelf]

How can I out of this hole?

[MattJelf]

How do I know I’m connected via an MBB sim?... I’m just on my normal iPhone with a uk contract in Italy and I’m out of data... I’ve been using it on 4G till now