08-11-2020 20:40
08-11-2020 21:08
08-11-2020 21:08
I don't get why you need your mbb sim number?
Just add a data bolt on to your phone sim if that's what you are using.
You do that through your phone's MyO2
08-11-2020 21:10
08-11-2020 21:10
08-11-2020 21:11
08-11-2020 21:11
I think you're getting confused.
You don't need one for your phone.
You use the data on your phone tariff.
09-11-2020 11:49
09-11-2020 11:49
@MattJelf wrote:
I guess not as there is no number except my normal number. And I can’t register it without having it (my iPhone is pretty old) this is so infuriating. I’m in Italy working and need to top up my data and cannot without it, and UK helpline in lockdown is not answering and referring me to website which is useless...
If you're in Italy as you say above then your data sim won't work anyway...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
09-11-2020 11:56
09-11-2020 11:56
@gmarkj wrote:
@MattJelf wrote:
I guess not as there is no number except my normal number. And I can’t register it without having it (my iPhone is pretty old) this is so infuriating. I’m in Italy working and need to top up my data and cannot without it, and UK helpline in lockdown is not answering and referring me to website which is useless...If you're in Italy as you say above then your data sim won't work anyway...
@MattJelf didn't come back to confirm if he was using his phone or other device, but either way, data can be used on the phone sim. If needed, a bolt on can be added to get more. I don't know if the mbb number is the result of confusion or an actual device?
09-11-2020 13:21
09-11-2020 13:21
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
09-11-2020 13:48
09-11-2020 13:48