Need my bill by email - can't access MyO2

[JoaoP]

Hi

I cancelled my number because I moved out of the country and I was gonna get my termination bill in a couple weeks from then.

What happened was - My number was cancelled before I got the bill and now I can't get access to MyO2 to see and pay the bill

I'm really annoyed that there's no live chat (I wouldn't call the bot option a live chat because they don't get what I'm saying and always send me to the help page), there's not support email (seriously, the option "write to us" gives a real address to where I could send a letter. Important to have the option but this is 2020)

I could visit a store if I was in the country (or if it wasn't pandemic times) and I could give a call but I'm abroad and would really like to sort this out over the internet.

I just wanna pay my bill...

Any help is appreciated 

Thanks

[MI5]

It should be taken automatically from your direct debit.

[jonsie]

Use skype

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[JoaoP]

Thanks for the reply, but I'm not registered with direct debit

Gonna try skype!

Thanks guys

[MI5]

Oh dear.....