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on 07-05-2022 09:49
Hello, I lost my phone in Greece at the end of March.
I wiped it, blocked it with O2 and reported it and put an insurance claim in.
my insurers have asked for confirmation of the phone, it’s purchase via a receipt and an official O2 letter with the IMEI number on it. How do I go about getting those things as they aren’t available via my02
thanks in advance
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07-05-2022 10:26 - edited 07-05-2022 10:28
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07-05-2022 10:26 - edited 07-05-2022 10:28
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07-05-2022 10:26 - edited 07-05-2022 10:28
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07-05-2022 10:26 - edited 07-05-2022 10:28
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on 07-05-2022 14:25
You need to ask O2 for a standard insurance letter.
You cannot download everything you need in one place yourself so needs a call or contact with customer services.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

