Solved: Myo2 app showing incorrect number

Brassneck · ‎22-08-2019

So got a new sim to convert to payg. Got old number switched to the new sim but in the myo2 app the number showing is the number for the new sim so I can’t manage my account there. How do I fix? Thanks

MI5 · ‎22-08-2019

@Brassneck

Give customer services a call to check your login details Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎22-08-2019

@Brassneck

Give customer services a call to check your login details Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎23-08-2019

Hey @Brassneck, it'd be great to hear how you get on with this! Hopefully after following the advice above you're all sorted

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