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Myo2 app showing incorrect number

Brassneck
Level 1: Joiner
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So got a new sim to convert to payg. Got old number switched to the new sim but in the myo2 app the number showing is the number for the new sim so I can’t manage my account there. How do I fix? Thanks
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MI5
Level 94: Supreme
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@Brassneck 

Give customer services a call to check your login details Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128171 Posts
  • 614 Topics
  • 22506 Solutions
Registered:

@Brassneck 

Give customer services a call to check your login details Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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EmilieT
Former Staff
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Hey @Brassneck, it'd be great to hear how you get on with this! Hopefully after following the advice above you're all sorted slight_smile

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