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Posts: 69,005
Topics: 667
Registered: ‎14-01-2013

Re: MyO2 and O2 Ask


@jonsie wrote:

Apparently they stopped rolling out the latest update to android, presumably for an issue with it. It had already rolled out to some customers. iOS will be rolled out later if I remember correctly at the end of July. Maybe this is the ssue you are seeing @pgn  @Cleoriff ??


TBH @jonsie  I hadn't noticed the difference until @pgn  pointed it out tonight.

It hasn't affected the way MY O2 works so I don't have an issue with it?

My O2 updated on Monday by the way

*The Game Is On*


Posts: 67,747
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Registered: ‎04-01-2009

Re: MyO2 and O2 Ask

I prefer the old version so I'd prefer not to update to be frank (whoever he is Don't know)

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Registered: ‎26-03-2014

Re: MyO2 and O2 Ask


@pgn wrote:

@jonsie wrote:

Apparently they stopped rolling out the latest update to android, presumably for an issue with it. It had already rolled out to some customers. iOS will be rolled out later if I remember correctly at the end of July. Maybe this is the ssue you are seeing @pgn  @Cleoriff ??


Could be. Had to go hunt for it and put its icon back in the space its predecessor occupied... Odd behaviour, yes. 



@pgn wrote:

@jonsie wrote:

Apparently they stopped rolling out the latest update to android, presumably for an issue with it. It had already rolled out to some customers. iOS will be rolled out later if I remember correctly at the end of July. Maybe this is the ssue you are seeing @pgn  @Cleoriff ??


Could be. Had to go hunt for it and put its icon back in the space its predecessor occupied... Odd behaviour, yes. 


Correct @jonsie - see message from @Chris_K in link here.

I sometimes get shortcuts disappearing @pgn when some apps update. Guess it is related to how large an update it is...

Now using the LG V30.

Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
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Posts: 69,005
Topics: 667
Registered: ‎14-01-2013

Re: MyO2 and O2 Ask

Reading the thread linked to by @gmarkj, I see I got the latest version on the 5th July not the 8th as I stated earlier on here.

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Registered: ‎18-02-2016

Re: MyO2 and O2 Ask

Well spotted @pgnThe new Aura integration in My O2  is where customers can talk, type or search our help and support content. You can also ask questions such as “How many minutes do I have left?” and “Where is my nearest store?”. Give it a go and let us know how you get on with it. wink

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