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MyO2 and O2 Ask

pgn
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Anyone else's recent MyO2 update (version 10.8.29) result in the icon on Android disappearing from where you usually find it on your phone, and also what looks like Aura (from O2 Ask days!) reappearing at the bottom of the front screen? 

 

Many other spooky changes in functionality, too... Funny, and not "ha-ha" either...

 

Screenshot_20190710-212450__01.jpg

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Martin-O2
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Well spotted @pgnThe new Aura integration in My O2  is where customers can talk, type or search our help and support content. You can also ask questions such as “How many minutes do I have left?” and “Where is my nearest store?”. Give it a go and let us know how you get on with it. wink

COVID-19 support - Help and support from O2 during the lockdown
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If you'd like to take part, why not register? slight_smile
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jonsie
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pgn
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jonsie
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Cleoriff
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@pgn 

I'm seeing the same (on version 10.8.29)

 

Veritas Numquam Perit

Girl in a jacket
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pgn
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@jonsie wrote:

Mine looks nothing like that, what version are you on?


10.8.29 as at bottom of settings page. 

 

On Android P. 

 

Screenshot_20190710-220205.jpg

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jonsie
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Anonymous
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I assume this is yet to come for iOS? I’m on iOS 12.3.1 with myo2 version 9.5.4
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jonsie
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Apparently they stopped rolling out the latest update to android, presumably for an issue with it. It had already rolled out to some customers. iOS will be rolled out later if I remember correctly at the end of July. Maybe this is the ssue you are seeing @pgn  @Cleoriff ??

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pgn
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@jonsie wrote:

Apparently they stopped rolling out the latest update to android, presumably for an issue with it. It had already rolled out to some customers. iOS will be rolled out later if I remember correctly at the end of July. Maybe this is the ssue you are seeing @pgn  @Cleoriff ??


Could be. Had to go hunt for it and put its icon back in the space its predecessor occupied... Odd behaviour, yes. 

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