Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Posts: 18,215
Topics: 144
Solutions: 111
Registered: ‎11-04-2012
Accepted Solution

MyO2 and O2 Ask

[ Edited ]

Anyone else's recent MyO2 update (version 10.8.29) result in the icon on Android disappearing from where you usually find it on your phone, and also what looks like Aura (from O2 Ask days!) reappearing at the bottom of the front screen? 

 

Many other spooky changes in functionality, too... Funny, and not "ha-ha" either...

 

Screenshot_20190710-212450__01.jpg

Most Random Thread.pngMost Useful Guide.pngWe cannot access your account
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: MyO2 and O2 Ask

Posts: 18,215
Topics: 144
Solutions: 111
Registered: ‎11-04-2012

Re: MyO2 and O2 Ask

Contract, @jonsie.

Most Random Thread.pngMost Useful Guide.pngWe cannot access your account
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: MyO2 and O2 Ask

Posts: 101,804
Topics: 770
Registered: ‎14-01-2013

Re: MyO2 and O2 Ask

[ Edited ]

@pgn 

I'm seeing the same (on version 10.8.29)

 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 18,215
Topics: 144
Solutions: 111
Registered: ‎11-04-2012

Re: MyO2 and O2 Ask

[ Edited ]

@jonsie wrote:

Mine looks nothing like that, what version are you on?


10.8.29 as at bottom of settings page. 

 

On Android P. 

 

Screenshot_20190710-220205.jpg

Most Random Thread.pngMost Useful Guide.pngWe cannot access your account
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: MyO2 and O2 Ask

Anonymous
Posts: 0

Re: MyO2 and O2 Ask

I assume this is yet to come for iOS? I’m on iOS 12.3.1 with myo2 version 9.5.4
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: MyO2 and O2 Ask

Apparently they stopped rolling out the latest update to android, presumably for an issue with it. It had already rolled out to some customers. iOS will be rolled out later if I remember correctly at the end of July. Maybe this is the ssue you are seeing @pgn  @Cleoriff ??

Posts: 18,215
Topics: 144
Solutions: 111
Registered: ‎11-04-2012

Re: MyO2 and O2 Ask


@jonsie wrote:

Apparently they stopped rolling out the latest update to android, presumably for an issue with it. It had already rolled out to some customers. iOS will be rolled out later if I remember correctly at the end of July. Maybe this is the ssue you are seeing @pgn  @Cleoriff ??


Could be. Had to go hunt for it and put its icon back in the space its predecessor occupied... Odd behaviour, yes. 

Most Random Thread.pngMost Useful Guide.pngWe cannot access your account