16-02-2017 10:42
So as many of you know, several months back I cancelled my mobile broadband account. Every since then, I have not been able to use the MyO2 app. I original thought it was the windows 10 app but I have since moved to android.
@Toby has been chasing for me, but each i get one missed call, no number to call back then nothing. You call 202 and they start from the beginning like change your password and all that jaz.
I am at my wits end, the O2 tech team should know exactly what the issue is, as one of the guys i spoke with in December / January reset my details and tried to log in himself using some simulator. He was getting the same message as me... Opps somethings wrong (code 4).
I know it something to do with my old mobile broadband account, as it still shows on my o2 via the website.
I know @Toby you've tried to help, but it would seem the team your chasing doesnt really care.
16-02-2017 10:46 - edited 16-02-2017 10:47
16-02-2017 10:46 - edited 16-02-2017 10:47
Hi @Curr946,
I shall ask for any new updates for you today. Sorry for the delay! PM me any time too.
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24-02-2017 15:13
24-02-2017 15:13
17-03-2017 12:55
17-03-2017 12:55