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My02 App

Tegan2610
Level 1: Joiner
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I have placed an order as a new 02 customer for iphone 13 pro max but cannot get in to my sky app to view order as it says it takes 48hrs to set up account but my order was placed on Saturday , how can I view my order ?

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MI5
Level 94: Supreme
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@Tegan2610 

Your account won't be set up until your device is dispatched.

You'll receive an email with tracking details when it leaves O2.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143408 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Tegan2610 

Your account won't be set up until your device is dispatched.

You'll receive an email with tracking details when it leaves O2.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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@Tegan2610 

 

You mention the My Sky App, do you mean the my O2 app, as the 2 are different....

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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