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Anasabdulla · ‎20-11-2024

I have been abroad for the past few months and my o2 bill has been due and the services has been discontinued for my number ********* due to non payment and a debt collector has been assigned will I be able to get my number back if I clear my dues, thanks

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MI5 · ‎21-11-2024

@Anasabdulla

You will need to clear the debt with the credit agency then get an O2 PAYG sim as you will be declined another contract.

From there, contact O2 to see if they will reassign your old number.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-11-2024

@Anasabdulla

You will need to clear the debt with the credit agency then get an O2 PAYG sim as you will be declined another contract.

From there, contact O2 to see if they will reassign your old number.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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