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My phone is brooken, how do i confirm purchease?

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Mati
Level 1: Joiner
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on ‎14-07-2022 20:33

on ‎14-07-2022 20:33

My phone is damaged. When I try to upgrade my phone it asks for mobile confirmation. What do I do?

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madasaf1sh
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on ‎14-07-2022 20:41

on ‎14-07-2022 20:41

@Mati 

 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 79: Lord of the Boards
  • 13002 Posts
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on ‎14-07-2022 20:41

on ‎14-07-2022 20:41

@Mati 

 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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on ‎14-07-2022 22:50

on ‎14-07-2022 22:50

@Mati 

Put your sim in another phone to receive the code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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