My od account

[Anna022]

I topped up my tariff for july on 25/06/22 amount of £10 to my account it showed a total of £16.13 now i have nothing?.

[adec · Accepted solution]

We're not going to be able to help you with that query here.. we're just Customers.

I'd suggest getting in touch with their social media teams, and they'll look into it for you ..you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.