on 23-11-2021 13:20
Hello, I’m having trouble logging into my o2, hace had my sim only contract for 6 months and it’s showing me a message stating I may have to wait 48 before using my o2. Thank you
Solved! Go to Solution.
on 24-11-2021 06:08
Hi @Scott11 - if the MyO2 app is playing up, an uninstall and reinstall sometimes fixes it. If the online MyO2web version is playing up, and you have get the same result on a different browser (or after clearing cached cookies etc in the current one), then you need someone on the O2 side to take a look at your account - the O2 Social Media teams will be on hand shortly, just send them a message on any of
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG).
There is a Guide: How-to guide for My O2 if you need help with MyO2 once O2 get you up and running properly. Good luck!
on 24-11-2021 06:08
Hi @Scott11 - if the MyO2 app is playing up, an uninstall and reinstall sometimes fixes it. If the online MyO2web version is playing up, and you have get the same result on a different browser (or after clearing cached cookies etc in the current one), then you need someone on the O2 side to take a look at your account - the O2 Social Media teams will be on hand shortly, just send them a message on any of
Facebook (https://o2uk.co/O2CFB) ,
Twitter (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG).
There is a Guide: How-to guide for My O2 if you need help with MyO2 once O2 get you up and running properly. Good luck!
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