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My o2

Walan6uk
Level 1: Joiner
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Registered:

My Partner join O2 on Tuesday he can’t use the MyO2 app. 

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PhoneChanger
Level 30: Meditator
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Registered:
@Walan6uk has he received his phone / SIM? or is the order still open? as until the order is complete / shipped the account isn't fully complete.

Also, I'm assuming your partner has tried registering?

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PhoneChanger
Level 30: Meditator
  • 1343 Posts
  • 65 Topics
  • 101 Solutions
Registered:
@Walan6uk has he received his phone / SIM? or is the order still open? as until the order is complete / shipped the account isn't fully complete.

Also, I'm assuming your partner has tried registering?
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EmilieT
Former Staff
  • 5434 Posts
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Registered:

Good morning @Walan6uk, and welcome to the community sun

 

I'm really sorry to hear your partner isn't able to use the My O2 app - did the pointers above help you understand why, or get it sorted? Let us know how you get on please! slight_smile

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