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My o2 login

HollyGib89
Level 1: Joiner
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on ‎21-10-2023 14:00

on ‎21-10-2023 14:00

Trying to log in and I just get “something went wrong. Oops. My o2 isn’t available to you yet . If you’re new to o2, it can take upto 48 hours for your account to be ready. If it’s been longer than 48 hours , get in touch and we will look into for you” 

I have been with o2 for a year and was able to login until recently. 

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MI5
Level 94: Supreme
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on ‎21-10-2023 14:05

on ‎21-10-2023 14:05

@HollyGib89 

Try online https://mymobile.o2.co.uk/
If using the app, try deleting, rebooting phone and then reinstall the app.
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Unlikely that you'd get help in store, but may be worth a last resort try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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