My o2 is not working so I cannot check my data allowance and other things

[Scott112]

My 02 is not working so I cannot check my data allowance and other things 

[jonsie]

Is this the app?

Try deleting, reboot the phone and reinstall the app

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Enlli]

If it's the App check if what you want is on the Web version in the meantime