Solved: My o2 extra reward is unredeemable

AyyyOnline · ‎17-07-2023

I have been trying to activate my extra for 3 almost 4 weeks through the app and o2 website but it keeps saying it has expired. Please can someone help reinstate and fix this issue as an additional reason why I went for a 2nd line with O2 was the reward of amazon prime for 6 months

MI5 · ‎17-07-2023

@AyyyOnline

Follow guide or call O2.

Guide: Adding and removing O2 Extras

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-07-2023

@AyyyOnline

Follow guide or call O2.

Guide: Adding and removing O2 Extras

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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